The best software in the world is useless if you don't know how to use it.  At Avitar we have seven staff members devoted to software development, training, and support, assuring that you can always get answers to your questions.  

Most questions can be answered initially right over the phone.  Occasionally, it may take a few hours until the appropriate staff member can get back to you.  If we can't help you on the phone, we'll generally be on-site within a day.  We've even been known to show up on Sundays during tax time.  Whatever the problem, help is never more than a phone call away. 

In addition to phone and on-site support, we schedule quarterly user group meetings at our offices in Chichester and Milan.  This is a great opportunity for users to interact with each other and share ideas and tips.  We usually plan a demonstration to review a particular aspect or new feature of the software and then spend the rest of the time responding to user questions and requests.

Software updates are also provided several times each year.  These updates generally provide new reports or specific capabilities that come out of the ideas shared at our user group meetings.